Payments

Payment should be made after CAASL forwards the invoice to you. Please note that bank deposits or online bank transfers are not accepted. You can proceed with online card payments, or make payments in cash, by cheque, or via QR code to the CAASL shroff before 3:00 PM on working days. The receipt should be submitted to the Air Transport & Economic Regulation Section upon payment.

Bank Guarantees

To obtain a bank guarantee for the Air Transport Providers (Passenger) License, you can provide the sample bank guarantee and the two directives which mention the bank guarantee requirement to the bank (Link-How to obtain travel agency license?). Please note that CAASL will not provide any individual letters or emails to travel agents or to banks in order to obtain a bank guarantee from the bank.

FAQs

Click Here to Visit FAQ's on Travel Agents

How to obtain a travel agency license?

1. Application for Permission to carry on the business of Air Transportation in Sri Lanka (New travel agency)
2. Guide to Obtain Air Transport License (SLCAP 8001)
3. Sample Recommendation Letter
4. Sample Bank Guarantee
5. Collection of Air Transport Providers (Passenger) License
6. Directive on Conduct of the business of Air Transport by Travel Agents registered with Civil Aviation Authority of Sri Lanka (CAASLAT_01_2019)
7. Directions (CAASLAT_01_2015)
8. Conducting Business Activities with Non-Licensed Travel Agents_CAASLAT_02_2009
9. Gazette_1993_11_19
10. Gazette_1996_06_21
11. Gazette_2003_07_22
12. Provision of GDS Connection (CAASLAT_01_2009)

Important: The bank guarantee provisions are outlined in CAASLAT_01_2019 and CAASLAT_01_2015. You may provide these documents with the sample bank guarantee to the bank when obtaining the guarantee.

How to renew a travel agency license?

1. Renewal application form of Air Transport Providers (Passenger) License (Travel agency)
2. Employment statistics form
3. Renewal checklist
4. Sample Bank Guarantee
5. Collection of Air Transport Providers (Passenger) License
6. Directive on Conduct of the business of Air Transport by Travel Agents registered with Civil Aviation Authority of Sri Lanka (CAASLAT_01_2019)
7. Directions (CAASLAT_01_2015)
8. Conducting Business Activities with Non-Licensed Travel Agents_CAASLAT_02_2009
9. Guide to Obtain Air Transport License (SLCAP 8001)
10. Gazette_1993_11_19

Note: The bank guarantee provisions are outlined in CAASLAT_01_2019 and CAASLAT_01_2015. You may provide these documents with the sample bank guarantee to the bank when obtaining the guarantee.